No, there are no complicated contracts or paperwork for you to sign therefore there is no obligation on your part to keep using us as a cleaning service if we haven’t impressed you – this puts the pressure on us to provide you with an excellent service. The only thing we ask is, if you must postpone a regularly scheduled appointment, that you do it at least 48 hours in advance. Our house cleaners are paid for each home they clean – a postponement without enough notice to reschedule another appointment directly affects the housekeeper’s income.