If a customer has requested any of our add-on services then it will be included in our specifications to you and will appear like: “Monday, 11/12 @ 9 AM. Name: John Smith. 200 West 57th Street, apt # 5A, Manhattan. Someone is home. 1/1/Deep + clean inside refrigerator, + clean inside oven 4.5 labor-hours”. If it’s not part of our communication to you then it has not been ordered and the customer may be seeking to take advantage of you, and us. We only pay you for specifications as per each placed order. If a customer wants additional services then they must let us know so we can revise the assignment specifications thus increasing the number of labor-hours that we pay you for, and give you approval to provide the ordered service.
Having a direct paid relationship with our customers is not permitted, if it takes place and we find out then we will not offer you any future assignments – honesty is an integral part of our working relationship.