What if I wish to cancel service?

In your busy life, we understand that things come up suddenly. So, if it is necessary to cancel or skip your scheduled service for recurring cleans, Maid EZ merely requires a two business days notice. If Maid EZ receives less than two business days’ notice, or if we...

What if I need to reschedule an appointment?

Need to reschedule your cleaning? No problem! Just tell us when you’d like service by completing our Reschedule Form. or by sending us an email at customerservice@maide-z.com, or text message. Your new cleaning date request will be entered into our system and...

What time will you be at my home? Can I set a specific time?

If you would like us to be at your home at a specific time, we recommend that you sign up for service at the beginning of the day (especially those with large size homes). As we clean homes during the day, we often encounter things that delay our arrival at our next...